How can I request for my commissions to be released?

If you're an affiliate of one of our products, your commissions will be automatically released within 60 days of the purchase made by your customer/s.

If it's been over 60 days since purchase and you haven't received your commissions, it may mean your commissions might not be eligible to be paid out if the sales you made went against the platform's affiliate T&Cs (for example if you purchased a product through your own affiliate link).

If you believe you are in line with affiliate T&Cs, in order for us to investigate why the commissions have not been processed, please submit a ticket to our support desk, and specify the following:

- Your JVZoo Affiliate ID
- The date of the last sale you made for our product/s (must be at least 60 days ago)
- The product/s you promoted
- The outstanding amount showing up in your account that you are still owed