With every promotion, the bonuses on offer are divided into Bonuses from Sam Bakker and Bonuses from the Vendor.
Bonuses from Sam Bakker are bonuses we own that we supply download links to on the bonus delivery page.
Bonuses from the Vendor are bonuses that were given by the Vendor to Sam Bakker in order to use in the promotion. The Vendor owns and has full control over these bonuses, hence the instructions or download links supplied on the bonus delivery page are what the Vendor gave us. In these circumstances, if there is an issue with the delivery or the bonus itself, you will need to contact the Vendor who will be able to help you as they will be the only ones with the ability and access to help you.
To find the support desk of the Vendor to get in touch with them about their bonuses, simply find the JVZoo receipt of the purchase you made that the bonuses came with, and their support desk should be specified in the receipt.
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